Dumpster dispatch software One record from the call to the pickup

Delivery, swaps and pickup on one job, on the schedule, the board and the map.

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How dispatch works in Excern

Dispatch

Drop it on a driver

Drag a waiting job onto a truck. The can is reserved and the driver’s phone gets the stop.

Waiting0
#0428WaitingDelivery
Oakwood Dental 10 yd · Office remodel 8820 State Line Rd
1:00–3:00 PM
From the North lotAuto
Nothing waiting
SPS. PatelTruck 12 · 61 mi today3Not done
#0419Swap
Harbor Plaza LLC 30 yd · C&D mixed 1412 Dock St · 22d on site
Gate
#30-114 → #30-207 · Metro TransferDone 10:44
#0423AssignedPickup
Metro Restoration 30 yd · Drywall 6900 NE Antioch Rd · 9d on site
ETA 1:30 PMGate
On site #30-091 · Metro TransferSend
#0428AssignedDelivery
Oakwood Dental 10 yd · Office remodel 8820 State Line Rd New · on S. Patel’s route
ETA 2:05 PM1:00–3:00 PM
#10-006 reservedSend
DOD. OkaforTruck 9 · 48 mi today3Not done
#0421LiveDelivery
Sunrise Remodel 20 yd · Kitchen remodel 7100 W 75th St
ETA 10:3110:00–12:00 · Tight access
#20-044Arrived
#0420AssignedPickup
Blue Ridge Builders 20 yd · C&D 3300 Truman Rd · 9d on site
ETA 11:20
On site #20-027 · County Landfill
#0428AssignedDelivery
Oakwood Dental 10 yd · Office remodel 8820 State Line Rd New · on D. Okafor’s route
ETA 2:40 PM1:00–3:00 PM
#10-006 reservedSend
S. Patel’s phone: New stop on your route
Plays on its own

Book

Five fields and it’s priced

Customer, site, service, date and payment. The price comes from the catalog or their rate sheet.

Leads & quotes

Requests become jobs

Booking requests, AI drafts and quotes wait in one list. Confirm one and it’s a job.

Map

The day as it runs

Trucks, cans by number, jobsites, dumps and the haulers working your brokered jobs.

Recurring service

The route builds itself

Set the cadence once. Stops land on the route while the units are out.

Closeout

Done when it’s all done

It closes when the ticket, the hauler bill and the payment are in, or when you close it with a reason.

Status

Everyone sees the same status

A driver’s tap updates the board, the job and the customer’s link.

  1. Scheduled09:13 · from the portal
  2. Dispatched09:14 · S. Patel · Truck 12
  3. En route10:12 · customer texted
  4. On site10:25 · GPS
  5. To the dump10:44 · #30-114
  6. Completed11:06 · ticket A-48812

FAQ

Questions about Jobs & dispatch

Something else? Email us. A person replies.

What counts as one job?

The whole cycle: the delivery, every swap and the pickup. Each has its own date, driver and truck, and the money, photos and tickets sit on the one record.

A customer calls for a swap. What happens?

Add the swap to the job. The driver’s phone gets the can to pull and the can to drop, and the rental clock restarts on the new can.

Can customers book online?

Yes, from your booking page or their portal. Nothing is scheduled or charged until you confirm and price it.

How do brokered jobs show up?

On the same board, with the hauler’s name where the driver would be. Their status, photos and ticket come back through the work link.

Can a dispatcher see prices?

Only with a billing role. The dispatch role never sees revenue, cost, rates or invoices, and the server enforces it.

Put tomorrow’s jobs on the board

Import your customers and dispatch your first day from Excern.

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